What the knowledge base contains
What you can find in the knowledge base
Installation
Installation steps for each product, and the items to check when setting up.
Licensing and activation
License server configuration, activation steps, and what to do at renewal.
Product setup
Initial configuration, setting up the compute environment, and working with adjacent tools.
How to use the products
Operating steps and workflows for each product, plus practical content such as video walkthroughs.
Troubleshooting
Common errors and what to do about them, and how to isolate a symptom.
Technical documentation
Technical material, explanatory articles, FAQs and simulation manuals.
Access
A login is required
The Customer Knowledge Base is for customers using Ansys Optics products through LightBridge.
- Viewing it requires a knowledge base login
- Access requires an account for eligible customers.
- The knowledge base is provided on the LightBridge support portal
This page is the way into the knowledge base. Article text and detailed procedures are inside the knowledge base itself.
Use the knowledge base
Documentation on installation, licensing, how to use the products and troubleshooting.