Support
Building the analysis model, choosing the analysis method, setting up the simulation, and evaluating the results. Beyond the scope of technical support, this is help that advances the project itself on the technical side. You are welcome to come to us at the earliest stage of design.
What the service covers
We place emphasis not just on producing numbers but on how those results should be read and carried into a design decision.
Modeling the target device or optical system and setting the materials, sources and boundary conditions.
Establishing which analysis method suits the target and the objective, and proposing it with the reasoning.
Setting the mesh, convergence conditions, monitors and analysis extent, balancing accuracy against computational cost.
Establishing the range and step of the design variables and running the study under the conditions required.
Confirming that the results obtained are sound and organizing them in a form that leads to a design decision.
Organizing the analysis procedure and the flow of data so it can be run on an ongoing basis.
How it works
The approach differs by project, but the basic flow is as follows.
Work out what decision you need to make, and how much you need to know to make it.
Decide the method that suits the target, and the accuracy and computational scale required.
Build the analysis model and conditions, and share the assumptions.
Run the analysis and confirm the results are sound.
Organize and share the results, and propose what should be looked at next.
Areas covered
These are examples. The specific scope is discussed case by case, according to the problem and the analysis involved.
Commissioning the work
The content and scale of the work differ by project. We first discuss the objective and the target, establish the approach and the scope, and then provide a quotation.
An early-stage discussion alone is fine. Enquiries with no commitment to proceed are welcome.
Technical Support
Questions about using the product correctly, such as installation, licensing, operation, analysis setup and isolating errors, are handled by technical support.
Design and Simulation Services
Technical work that goes into the project, such as building analysis models, choosing methods, parameter studies and evaluating results, is handled individually as the Design and Simulation Services on this page.
It is fine to come to us at an early stage, before the objective or the target of the analysis is settled. We will discuss where things stand and work out the approach with you.